ATM Services
Keep your ATM network running without interruption; we take care of replenishment, maintenance and cash management.
ATM services are an integrated operation covering cash replenishment, cassette exchange, first-line technical maintenance, incident response and cash optimization. Every ATM that runs empty or sits out of order means a direct loss of customer satisfaction and transaction revenue. That is why we manage your ATM network with predefined service levels (SLA) and scheduled visit programs.
Our replenishment operations are carried out with sealed cassettes, by armored vehicle accompanied by armed security officers. Cassette exchanges are performed under the two-person rule and camera recording; the amounts loaded and retrieved are reconciled against each other through the system. During the same visit, our teams also complete first-line maintenance tasks such as replacing receipt rolls, checking the card reader and cash compartment, cleaning and clearing jams.
On the cash optimization side, the historical withdrawal data of each ATM is analyzed to determine the ideal replenishment amount and visit frequency. This reduces both the cost of idle cash and the number of unnecessary runs, and the time your ATMs spend without cash drops measurably.
Services We Offer
The services we offer for your ATM network:
- ATM Cash Replenishment and Cassette Exchange
- Armored Vehicle and Armed Security Escort
- First-Line Technical Maintenance and Incident Response
- Receipt Roll Replacement and Jam Clearing
- Counting and Reconciliation of Retrieved Cash
- Cash Optimization and Replenishment Amount Planning
- SLA-Based Visit Program and Performance Reporting
Uninterrupted Service Management
Our ATM operations are supported by our 24/7 monitoring and call center. Incidents and cash-out notifications are responded to within the defined time, and all visits are recorded with time stamps. With monthly performance reports, uptime per ATM, replenishment frequency and response times can be tracked transparently.
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Get in Touch with Us
+90 (212) 465 20 70
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Istanbul World Trade Center, Block A1, Floor 11, No: 369, 34140 Bakırköy - Istanbul / TÜRKİYE
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import@ons-grup.com
export@ons-grup.com
Our Service Process
We plan every step transparently, from the first contact to final delivery, and keep you informed throughout the process.
Request & Needs Analysis
We listen to your cargo type, route and priorities, and identify the solution that best fits your needs.
Planning & Quotation
We optimize the route and transport mode and quickly present a clear, competitive price quote.
Operations & Transport
Our expert team runs the entire operation, from loading to customs, meticulously and on time.
Delivery & Tracking
Your shipment is delivered safely; we stay by your side with real-time tracking and reporting throughout the process.
What Can You Expect from This Service?
We safeguard your operations in ATM Services with the same working principles we apply to every service.
24/7 Operations Tracking
Our expert support team is ready to answer your questions at every stage of your shipment.
Insured & Secure
Your cargo is protected by comprehensive insurance coverage at every step of the journey.
Competitive Pricing
Thanks to optimized routes and our strong network, we offer solutions that fit your budget.
On-Time Delivery
With well-planned operations management, we deliver within the timeframe we commit to.
Get your custom quote for ATM Services
Share the details of your shipment and our expert team will quickly come back to you with the most suitable solution and price quote.